The best way to find out if any hosting company has problems is to read the reviews. There are many of them out there and you can find out whether this will be the right company for you. I plan to help you by giving you my experience with HostGator over the past 7 years.
The main reason we use Hostgator is because the service that we get works so well, especially if you’re a marketer. You see, Hostgator is tailor-made for marketers as it has everything we need to get our sites up, launched and making money very quickly. I’m going to share with you the main reasons that I use Hostgator to host my own websites and then you’ll see what I’m talking about.
Hostgator offers linux hosting only(even though they are expected to start windows hosting in the near future). All their packages come with all the features needed for a serious website. Baby and Swamp packages allow unlimited domains(add on), which makes a lot of sense if you have multiple websites. They use cPanel, which is the best control panel around. You get Fantastico script installer which will install most of the popular open source scripts with few clicks.
I started with HostGator back in 2004 just to play around with a website of my own. The package was under $10 a month and allowed me to put up my first website ever. They helped me a bit with some of the things you needed to do and the site builder at the time was great. I don’t use the site builder anymore since I have learned how to use WordPress.
Over the years I have grown with HostGator and I have yet to have a single one of the so called HostGator problems. There are many people that may have had a problem here or there, but I have been luck to not have a single one. The few minor things I have needed help with I have been able to get fast and reliable support from their staff.
Hostgator is great in after sales service too. The Hostgator technical support and customer support are well known and one of the best too. Hostgator support team are now available via live chat online, via phone support and email support as well. They are available 24/7. The Hostgator plans are covered by 45-days money back guarantee, no risk to take, hosting with Hostgator is risk-free!